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CUSTOMER

Christophe Verdenne

Retail: Customer-centric, service-centric and CIAM-centric

Omnichannel, enhanced customer experience, innovative points of sale... these are all commitments that redefine today's retail market and determine what the brand-customer relationship should be in the coming years. Bran...

CUSTOMER

Yann Seyroles

Apple Sign In. Is your app ready?

  Following Apple’s release of Sign in with Apple and iOS13, all your ...

CUSTOMER

ReachFive

Approaching your customers in a different way

Understanding that your customers are also human, and are endowed with...

DATA PRIVACY

Jeremy Dallois

The European Personal Data Protection Regulation: An E-Commerce Opport...

Personal data helps companies understand their customers, target their...

SSO
Hacking of OneLogin

ReachFive

The hacking of OneLogin has rekindled the debate over the security of ...

The password manager OneLogin has been recently hacked. The idea behin...

CUSTOMER

ReachFive

Data and Fashion

Our era is defined by the explosion of social media. Generations Y and...

DATA PRIVACY

ReachFive

GDPR: Companies Ordered to Accelerate Compliance

According to the CNIL, the GDPR has helped individuals become aware of...

CUSTOMER

ReachFive

CIAM: must-have for an Emotion-Centric strategy

Customers have become the focus of attention. Now, the challenge is to...

CUSTOMER

ReachFive

Latest developments in authentication

“Please first confirm you are not a robot”

CUSTOMER
Omnichannel experience

Sorayah Banomyong

Why you haven't been able to set up an omnichannel customer experience

What does it take to get different systems to talk to each other, and ...

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