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CUSTOMER

Russell Loarridge

Stop guessing – Just ask. What online must learn from in-store

The retail winners of 2020 have enjoyed a phenomenal rise in online sales. But don’t get too smug about it. Consumers moved online because they had no choice. And while sales are up and COVID-19 will continue to play hav...

REACHFIVE

Christophe Verdenne

What’s the real value of Customer Identity & Access Management for ret...

Customer focused industries are having trouble keeping pace with consu...

DATA PRIVACY

Pierre Bar

CIAM: How to Manage Credential Stuffing Attacks

  The growing use of e-commerce in recent months, following lockdowns ...

COMMERCE

Cyril Scelles

E-commerce Platform Migration: Acceleration, Success, and CIAM

Technology is evolving quickly and new consumer habits are being creat...

Sorayah Banomyong

Customer data processing in 2020: trends and opportunities

The need to comply with GDPR is acknowledged and addressed by most com...

AUTHENTICATION

Guillaume Partenet

Authentication: a whole new field of possibilities with biometrics

Unlocking your smartphone with a fingerprint or via a facial recogniti...

CUSTOMER
shopping-ciam-identity

Christophe Verdenne

Retail: Customer-centric, service-centric and CIAM-centric

Omnichannel, enhanced customer experience, innovative points of sale.....

CUSTOMER

Yann Seyroles

Apple Sign In. Is your app ready?

  Following Apple’s release of Sign in with Apple and iOS13, all your ...

CUSTOMER

ReachFive

Approaching your customers in a different way

Understanding that your customers are also human, and are endowed with...

DATA PRIVACY

Jeremy Dallois

The European Personal Data Protection Regulation: An E-Commerce Opport...

Personal data helps companies understand their customers, target their...

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