Guests from Forrester, Brendan Witcher & Sri Prakash Gupta, and ReachFive's Russell Loarridge share their perspectives, strategies and tactics for creating an authentic and relevant experience that keeps customers coming back.
Stream the replay and learn from the experts:
The discussion is followed by a short analysis of the commissioned study conducted by Forrester Consulting on behalf of ReachFive, The Total Economic Impact of ReachFive’s CIAM solution and what business benefits were enabled by managing customer identity and access for 2 leading retailers, Adeo Group and Micromania.
Brendan Witcher, VP and Principal Analyst Serving eBusiness & Channel Strategy Professionals - Forrester
Sri Prakash Gupta, Consultant - Forrester
Russell Loarridge, Director - ReachFive
More revenue from better customer experience
Return on investment
over 3 years
Net benefits from implementing ReachFive
Fast return on investment
More efficient re-platformating of e-comm solution
Customer Plateform Leader, Adeo