At each point of friction encountered by your customers, your conversion rate decreases: lost password, unrecognised login, fear of entrusting data, etc.
Did you know that there are solutions to optimise your customer interactions, in particular by using a single account on all your contact points?
You are able to work on the right customer data, the one that allows you to cover 100% of your customers, to recognise them, to create, develop and perpetuate a profitable relationship for all.
The results are convincing. Since January, we have recorded 60% of account creation via social login on mobiles, first on Facebook and then Google and Paypal.
Head of Digital Experience and Innovation
We chose to integrate ReachFive's CIAM solution to provide our customers with the best possible experience, making it easier for them to navigate between our various contact points (website, mobile application, etc.), while strengthening security.
E-commerce and Digital Director
The customer experience is at the heart of the Stade Français Paris digitalization project. We relied on the expertise of ReachFive, which provides us with a truly comprehensive technological platform.
Digital Development Manager
For us, it is above all a question of simplifying the customer's journey at all points of contact, when he collects his vehicle from the car park, connects to an app, to the wifi, rents skis, etc. The objective is that he provides a single login and password. The aim is for them to provide a single login and password.
Marketing and Sales Director
Customer identity repository
Identity access management by third party systems
API First, cloud agnostic and 99.99% availability
To help you identify the priority actions to be implemented; to understand your objectives, your context to date and to evaluate the gap to be crossed so that you can work on the right customer data, reliable, consented, secured for a full exploitation and a trustful and profitable relationship.
Reserve 15 minutes on my agenda. I will already give you a synthesis of the first identity axes.